GRAND LUX BOUTIQUE MANOR CC – TERMS & CONDITIONS

TARIFFS:

• All tariffs quoted on a per person per night sharing basis and in South African Rand.
• Single supplement is charged at R1,000 additional.
• No Children younger than 12 years are allowed.
• All tariffs are subject to change.

INCLUDED IN TARIFF:

• Accommodation as per Suite Type, all with panoramic sea view.
• Full English and Continental Breakfast is served from 7h30 to 10h00 in The Spiral Staircase Dining Room.
• Complimentary bottle of Sparkling Wine on arrival.
• Limited Mini-Bar stocked with soft drinks.
• Daily fresh fruit selection in Suite.
• Satellite DSTV & Netflix & YouTube.
• Selection of Speciality Coffees and Speciality Teas.
• Access to professionally equipped Gym.
• Access to 25-meter-long sparkling Swimming Pool (08h00 – 16h00).
• Access to private Sauna (08h00 – 16h00).
• High speed Fibre Wi-Fi.
• Secure parking.

EXCLUDED FROM TARIFF:

• High Tea and Dinner – served in The Spiral Staircase Dining Room.
  • High Tea is served from 14h30 to 15h30 – reservation obligatory.
  • Formal set menu Dinner is served from 20h00 to 22h00 – reservation obligatory.
• All soft drinks and alcoholic beverages purchased in The Spiral Staircase Dining Room and Bar.
• Laundry.
• Health & Safety Insurance.
• All extra excursions.

CHECK-IN / CHECK-OUT AND PAYMENTS:

Check-in at our Welcome Desk is no sooner than 14h00. Grand Lux register and indemnity must be signed by all guests. Check-out time at Welcome Desk is from 11h00 to 11h15. All purchases on room tab to be settled upon check out in S.A Rand, Visa, Master or Amex Card, US Dollars or Euros.

GRAND LUX BOUTIQUE MANOR CANCELLATION POLICY:

All deposits made will be non-refundable. If the reservation is canceled, a cancellation fee will be levied equal to the required deposit payments. All cancellations must be e-mailed to bookings@africrown.com.

INDEMNITY:

All bookings are subject to signing the Grand Lux Boutique Manor CC Indemnity at check-in, a copy of which is available on this website.

INDEMNITY FORM

TO MAKE A RESERVATION PLEASE PROVIDE THE FOLLOWING INFORMATION:

• Surname and First names as they appear in the guest’s passport
• Age
• Arrival and departure methods and time
• Any special dietary requirements or special requests
• Mobile contact number
• The family’s or group’s make up in order to determine the bed configuration

TRAVEL CANCELLATION INSURANCE:

It is the responsibility of the person making the booking to take out adequate travel insurance to cover the financial implications of the Cancellation Terms and Conditions. The Guest will bear the sole and absolute responsibility thereof. It is the booking policy of Grand Lux Boutique Manor not to deviate or amend the cancellation policy.

NOTE: The Guest is obliged to ensure and will bear the sole and absolute responsibility that adequate Travel Insurance be purchased immediately upon booking in order to claim from Insurance in case of amendment or cancellation due to unforeseen circumstances and not request leniency from Grand Lux Boutique Manor.